📦 Shipping Policy

Effective Date: June 2026  ·  Bamborbola Land (bamborbolaland.com)

1. Digital Products — Instant Delivery

The following products are delivered instantly and digitally upon successful payment — no shipping involved:

  • Citizen number (all tiers)
  • Digital citizenship certificate (Official Citizen, Supreme Citizen, Minister tiers)
  • Digital citizen ID and profile

Delivery is via your registered email address and accessible on-screen immediately after payment confirmation. No physical delivery is made for digital products.

2. Physical Merchandise — Shipping Timeline

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Order Confirmed

You receive an order confirmation email within 24 hours of purchase.

🏭

Processing: 3–5 Business Days

Orders are processed and dispatched within 3–5 business days. Custom or made-to-order items (jerseys, printed tees) may take up to 7 business days to process.

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Shipping: 5–7 Business Days (India)

Domestic delivery within India typically takes 5–7 business days from dispatch. Remote areas or union territories may take longer.

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Total Estimated Time: 8–14 Business Days

From order placement to delivery. This is an estimate and not a guarantee.

3. Shipping Charges

  • Shipping charges, if any, are calculated at checkout based on your delivery address and order weight.
  • Shipping fees are non-refundable once the order has been dispatched.
  • We periodically offer free shipping promotions — these will be reflected at checkout when applicable.

4. Delivery Address

  • You are solely responsible for providing a complete and accurate delivery address at the time of purchase.
  • We are not responsible for non-delivery due to incorrect, incomplete, or inaccessible addresses provided by the customer.
  • Address changes after dispatch are not possible. Re-delivery charges due to incorrect address shall be borne by the customer.

5. Delays & Force Majeure

Delivery timelines are estimates and may be affected by:

  • Courier/logistics partner delays
  • Natural disasters, strikes, or government-imposed restrictions
  • High-volume periods (festivals, sale events)
  • Customs or regulatory delays (for international orders, if applicable)

We are not liable for delays caused by factors outside our reasonable control. If your order has not arrived within 14 business days of the estimated delivery date, contact us at infobamborbola@gmail.com.

6. Damaged or Lost Shipments

  • If your order arrives damaged, photograph the damage immediately and contact us within 48 hours of delivery.
  • Claims for lost shipments must be raised within 7 days of the expected delivery date.
  • We will work with the courier to investigate and, where the claim is valid, arrange a replacement or refund.
  • We are not responsible for theft or damage after confirmed delivery.

7. Contact for Shipping Queries

For all shipping-related queries, write to us at:

infobamborbola@gmail.com

Please include your order ID and citizen number in all correspondence.